Frequently Asked Questions
Q: Are your doughnuts vegan?
A: Yes, all our doughnuts are 100% Vegan.
Q: Do any of your doughnuts contain nuts?
A: Yes, some doughnuts contain nuts. This is specified in the product details.
Q: Are your doughnuts gluten free?
A: All of our doughnuts can be made gluten free.
Q: Can I order smaller quantities than stated?
A: All our products are freshly made to order, therefore we are unable to bake smaller quantities.
Q: What is the shelf life of the doughnuts?
A: The doughnuts are best enjoyed on the day of delivery. However, if you would like to preserve them they can be frozen and will keep for up to a month. Put the doughnuts in the freezer as soon as possible. When you plan to eat the doughnuts take out at least one hour before to allow them to come up to room temperature.
Q: What is your shipping policy?
A: We deliver to mainland UK. For more specific information please contact us on firstname.lastname@example.org. All products are freshly handmade to order and are delivered on a Friday. Our driver will attempt to leave the parcel with a neighbour or a safe place if there is no answer as our items are perishable and delivery will not be re-attempted on an alternative day. We cannot accept responsibility for incorrect address details.
Q: What is the deadline for ordering?
A: For our delivery day on Fridays, please order by Tuesday at 5pm